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Help Desk Support Specialist

Community First Health Plans
Category | Information/Technology Job Shift | Rotating Shifts Job ID | 00067761 Post Date | Nov. 07, 2023 Department | Computer Operations

Responds to all trouble calls concerning on-line service, network or end-user related problems. Provides an interface for end-users seeking assistance. Documents problem calls and either solves or ensures timely escalation to appropriate support level. Promotes the Health System's Guest Relations Policy.

Associates degree or equivalent experience is preferred. Specialized courses in Information Services are preferred.


We host a variety of events designed to educate our staff and community members on a wide range of subjects, from valuable skills to support and more.

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