Help Desk Support Specialist
Community First Health PlansPOSITION SUMMARY/RESPONSIBILITIES
Responds to all trouble calls concerning on-line service, network or end-user related problems. Provides an interface for end-users seeking assistance. Documents problem calls and either solves or ensures timely escalation to appropriate support level. Promotes the Health System's Guest Relations Policy.
EDUCATION/EXPERIENCE
Associates degree or equivalent experience is preferred. Specialized courses in Information Services are preferred.
Events
We host a variety of events designed to educate our staff and community members on a wide range of subjects, from valuable skills to support and more.
Sign Up for Job Alerts
From roles that align with your skills and experience to new opportunities, we can keep you up to date with new listings and more. Sign up to learn more.