Member Service Representative
Community First Health PlansPOSITION SUMMARY/RESPONSIBILITIES
Serves as a liaison to members and providers in resolving member services issues. Provides information to Community First Health Plan members by phone. Ensures compliance with the Health Insurance Portability and Accountability Act (HIPAA) related policies in regards to all aspects of operations within Member Services.
EDUCATION/EXPERIENCE
High school graduation or its equivalency is required. One year of college level courses in business, health care administration or related courses is preferred. Minimum of one-year HMO experience is preferred. Health care problem resolution experience is preferred.
Events
We host a variety of events designed to educate our staff and community members on a wide range of subjects, from valuable skills to support and more.
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