Online Provider Experience Marketing Manager

Now Hiring – Online Provider Experience Manager  

University Health is one of the largest employers in San Antonio. We are a nationally recognized teaching hospital and consistently recognized as a leader in advanced treatment options, new technologies and clinical research. Our mission is to improve the good health of the community through high quality compassionate patient care, innovation, education and discovery. We are currently looking for a talented Marketing professional to join our team as an Online Provider Experience Manager. This is an exciting opportunity to join a company with a reputation for exceptional service and patient care.

The Position:

As a member of the digital marketing team, the Online Provider Experience Manager is responsible for optimizing and managing the online presence of health care providers across various platforms, including the website, app and online listings. This role ensures that provider profiles are accurate, complete and up-to-date, offering users a seamless and engaging experience. The manager will collaborate with internal teams, such as professional staff services, Epic and marketing, to integrate features like open scheduling and appointment availability, while continuously enhancing provider profiles with relevant content such as bios, headshots, practice location information, phone numbers and blog content. Additionally, the role involves monitoring analytics, identifying trends, and making data-driven adjustments to optimize profile performance and visibility. The Online Provider Experience Manager will also assist in maintaining the online reputation of providers, ensuring positive engagement across digital platforms and working closely with the digital and marketing teams to support overall brand goals.

Duties:

• Manage and Optimize Provider Profiles Across Digital Platforms
• Enhance the Online Provider Experience
• Collaborate with Digital and Marketing Teams
• Monitor and Analyze Profile Performance
• Performs other related duties as assigned

Qualifications:

Bachelor’s degree in communications, marketing, business administration or related field is required. At least 3-5 years of experience in digital marketing, content management or online listing optimization is preferred. Experience in health care industry is a plus.

Why Should You Apply?

• We offer exceptional pay and opportunities for advancement.
• Continuing Education
• Gym membership discounts
• Comprehensive benefits package including pet insurance

Apply today!  Don’t miss out on this great opportunity.