Spec Help Desk Support
Business CenterPOSITION SUMMARY/RESPONSIBILITIES
Responds to all troubling calls concerning online service, network, or end-user-related problems. Provides an interface for end-users seeking assistance. Documents problem calls and either solves them or ensures timely escalation to the appropriate support level. Promotes the health system's guest relations policy.
EDUCATION/EXPERIENCE
An associate's degree or equivalent experience is preferred. Specialized courses in information services are preferred.
5800 Farinon Drive, San Antonio, TX, United States
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