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Spec Help Desk Support

Business Center
Category | Information/Technology Job Schedule | Full Time Job Shift | Day Shift Job ID | 00005423 Post Date | Apr. 18, 2025 Department | EPIC Operations
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POSITION SUMMARY/RESPONSIBILITIES


Responds to all troubling calls concerning online service, network, or end-user-related problems. Provides an interface for end-users seeking assistance. Documents problem calls and either solves them or ensures timely escalation to the appropriate support level. Promotes the health system's guest relations policy.

EDUCATION/EXPERIENCE


An associate's degree or equivalent experience is preferred. Specialized courses in information services are preferred.

5800 Farinon Drive, San Antonio, TX, United States

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