Telecommunicator Coordinator
University HospitalPOSITION SUMMARY/RESPONSIBILITIES
Responsible for supervising the day-to-day operation of the Communications/Intelligence Center, including evaluating staff performance and providing training as needed. Coordinate the activities of assigned personnel by providing them with information upon which they may or must act. Will provide assistance to shift dispatchers to provide rapid response to law enforcement or other emergency needs and protect fellow officers, staff, patients and visitors. Must be ready, able and willing at all times to take command of a situation within the Communications / Intelligence Center. Must be able to function under stressful conditions. Promotes the University Health’s Guest Relations Policy.
EDUCATION/EXPERIENCE
High school diploma or its equivalent. Must meet TCOLE requirements for certification as a Police Telecommunications Operator. Three years of experience in emergency service dispatch or security-related position preferred, with one year of supervisory experience.
LICENSURE
TCOLE Intermediate Telecommunications Certification (TCOLE Course #1013) required; TCOLE Advanced Telecommunications Certification preferred
4502 Medical Drive, San Antonio, TX, United States
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