Director, Patient Access - Palo Alto Hospital

Come grow with us! At University Health, we’re building a healthier future with our community hospitals including University Health, Palo Alto on the south side of San Antonio, University Health, Retama on the northeast side of San Antonio and a specialty hospital in the medical center. We welcome driven healthcare leaders who thrive in collaborative environments and are ready to make a lasting impact.

University Health is Bexar County and South Texas' first health system to earn Magnet status from the American Nurses Credentialing Center (ANCC). Magnet hospitals and health systems offer patients reassurance that they are being cared for by a team with a proven track record for providing excellent care and positive outcomes for their patients.

University Hospital still serves as the primary teaching facility for UT Health San Antonio and is the premiere Level I trauma center for South Texas and the region’s only pediatric Level I trauma center.  University Hospital is also home to the highest level neonatal intensive care unit and the region’s only Joint Commission accredited Comprehensive Stroke Center.

Why Should You Apply?

• We offer exceptional pay and opportunities for advancement.
• Continuing Education
• Gym membership discounts
• Comprehensive benefits package including pet insurance

POSITION SUMMARY/RESPONSIBILITIES
Under the direction of the Executive Director, Patient Access, the Director is responsible for the process and day-to-day management of admissions and patient registration locations at the University Health Palo Alto Hospital. Comprehensive knowledge in Patient Access functions with a results both oriented and patient-centered focus. Supports the strategic vision of the organization. A personal commitment to treat all Health System customers with courtesy, dignity, respect and professionalism and adherence to the University Health System Commitment to Service Excellence behaviors and standards. Promotes the University Health Customer Relation's policy.

EDUCATION/EXPERIENCE
Bachelor's degree in Business or Health Care/Hospital Management or equivalent experience is required. Working knowledge of insurance and third party payer options and benefits is preferred. Four years supervisory experience in health care/hospital setting is preferred. Experience in a Health System's ADT is preferred. Knowledge of personnel, administrative and financial procedures and practices, as well as principles, techniques, terminology and procedures of sound management is required. Experience with computer business applications is essential.