MyChart Liaison

POSITION SUMMARY/RESPONSIBILITIES

Responsible for accurate and timely processing of incoming messages through MyChart. Handles large volume of incoming customer inquiries; utilizes customer service skills and tools to accurately identify, research and respond to the customers' inquiry. Creates a welcoming and professional environment electronically for our customers by demonstrating exceptional customer service.

EDUCATION/EXPERIENCE

High School diploma or its equivalent required. One year and six months of experience in general office clerical work is required. Two years of Experience Preferred. Two years of related college level course work may be substituted for one year of experience. College or commercial school courses in business functions are preferred. Computer data entry, word processing and spreadsheet experience is preferred.