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NICU Program Manager

University Health - Palo Alto Hospital
Category | Management Job Schedule | Full Time Job Shift | Day Shift Job ID | 00073445 Post Date | May. 22, 2026 Department | PAH 2N NEONATAL ICU Salary Range | $25.10 - $40.25
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The Neonatal Intensive Care Unit Program Manager is responsible for the provision of NICU services, has the authority and responsibility to monitor the provision of NICU patient care services from admission, stabilization, operative intervention(s) if applicable through discharge, and inclusive of the Quality Assurance & Process Improvement (QAPI) Program. 

Key Responsibilities

  • Lead NICU quality improvement and QAPI initiatives
  • Coordinate inpatient care for PASD patients
  • Facilitate multidisciplinary maternal and PASD case review meetings
  • Support policy development, staff education, and competency initiatives
  • Analyze and present quality and performance data
  • Lead root cause analyses and process improvement efforts
  • Promote evidence-based NICU care and patient safety practices

Education & Experience

  • Bachelor’s of Science in Nursing required
  • Master’s degree preferred
  • Must be clinically active in maternal care at the facility where maternal services are provided
  • Minimum of 2 years of clinical experience in Women’s Health required
  • Five years of clinical experience in Women’s Health within University Health preferred
  • Thorough knowledge of healthcare regulations, quality management, process improvement, and reporting standards required

Licensure & Certification

  • Current RN license in the State of Texas required
  • Certification by a national accrediting body in Maternal Care/Women’s Health required

11102 S Zarzamora St, San Antonio, TX, United States

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