Sr Manager, Instructional Design

POSITION SUMMARY/RESPONSIBILITIES

The Instructional Design Senior Manager serves as the subject matter expert on instructional design theories, models, and methodologies within the Center for Learning Excellence. This role provides strategic leadership for all instructional design initiatives, ensuring learning solutions are effective, engaging, and aligned with organizational goals.

This position oversees instructional design projects from concept through implementation, sets direction for learning performance solutions, and mentors the instructional design team to drive quality and consistency. The Senior Manager collaborates closely with departmental leadership, healthcare professionals, and external partners to advance innovation and excellence in healthcare education.

Key responsibilities include developing measurable learning objectives and designing both classroom and digital learning solutions grounded in adult learning principles. The role also requires strong project management skills, including organizing and prioritizing work and preparing project status reports.

Additionally, the Senior Manager leads and conducts audience, stakeholder, and logistical analyses to identify competencies and skill gaps, ensuring learning solutions are targeted and impactful.

EDUCATION/EXPERIENCE

• Bachelor's degree or higher in instructional design, curriculum and design, adult education, healthcare or instructional technology, or a related field is required; Master’s degree preferred.
• Five+ years of experience implementing adult learning principles in a corporate training, or professional services environment, with an emphasis on elearning and instructor-led training and a track record of successful leadership and innovation.
• Experience leading complex instructional design projects from conception to implementation.
• Strong team leadership experience required with the ability to mentor, with the ability to inspire and motivate others.
• Proficiency in Articulate Storyline, Articulate Rise, Microsoft Word, Excel, Access, Outlook and PeopleSoft.
• Experience with multimedia software (e.g., Adobe Creative Suite, Camtasia) is highly desirable.
• Excellent project management skills, including the ability to manage multiple projects simultaneously and meet deadlines
• Experience working in a hospital or healthcare setting is preferred.

Why Should You Apply?

• For the 11th year, University Health’s Center for Learning Excellence® team has been recognized as having one of the best employee learning and development programs in the world with a 2021 BEST Award from the Association for Talent Development (ATD).
• ATD’s BEST Award is the talent development industry’s most rigorous and coveted recognition. The global program recognizes organizations that demonstrate enterprise-wide success through talent development. The 10th award received in 2020 placed University Health in the elite “BEST of the BEST” category along with five other world organizations.
• This year University Health is the sole recipient of the inaugural ATD Good Award. This award is being given in recognition of organizations that leveraged talent development to make significant contributions to improve the lives of others, changed an industry or community for the better, or served society in a powerful way in 2020.
• Chief Learning Officer (CLO) magazine’s LearningElite program recognizes the learning and development industry’s top organizations through the LearningElite Awards program. In its 11th year, 59 organizations were recognized as finalists and University Health’s Center for Learning Excellence team ranked 22nd in the Gold Level. This year’s award marks the 5th from CLO magazine and 3rd time ranking Gold. Duties Leads the design, development and implementation of learning and development programs/initiatives. Works in partnership with department colleagues, subject matter experts and department leaders. Plans and implements the instructional design to ensure the learning solution is effective and engaging. • Leads the design and development and quality standards for eLearning, videos vILT, ILT, and performance support materials, utilizing instructional design best practices.
• Analyzes and creates content based on customers’ needs.
• Actively consults and collaborates with the department team and Subject Matter Experts (SMEs) to ensure learning solutions are instructionally sound, applicable, engaging and effective.
• Creates effective pre- and post-learning assessments aligned with training objectives—to successfully measure effectiveness and the transfer of knowledge.
• Stays current on all learning, learning experience design, and talent development trends.
• Establishes respectful working relationships to maximize teamwork.