Director, Patient Safety

At University Health, patient safety is at the core of everything we do. We are seeking a dynamic and experienced Director of Patient Safety to lead and advance our system-wide safety strategy—ensuring the highest standards of care for every patient, every time.

This is a high-impact leadership role for a professional who is passionate about clinical excellence, continuous improvement, and building a culture of safety across both hospital and ambulatory settings.

Position Summary / Responsibilities

Under the direction of the Senior Vice President, Chief Quality and Health Informatics Officer, the Director of Patient Safety has primary oversight of the Health System patient safety program. The DIRECTOR functions as the Healthcare System's primary resource for Patient Safety and leads efforts to develop and execute patient safety strategy and tactics.

The Director communicates routinely with Health System staff and providers in the hospital and ambulatory system to identify barriers to the delivery of safe patient care. The Director is responsible for ensuring that the Health System meets all National Patient Safety Goals as outlined by The Joint Commission.

The Director also is primarily responsible for administering system patient safety surveys to staff and providers and communicating the findings of any survey to Senior Health System leadership. The Director assists in maintaining Magnet status as well as all other System-level Quality and Safety goals and participatory events. The Director coordinates the activities of the Safety Event Review Committee.

Education / Experience

• Bachelor's degree is required. Master's degree is preferred.
• Five or more years of relevant clinical and/or risk management experience are required, with background in the following areas preferred: direct patient care; patient safety program implementation and management; knowledge of State, Federal and accrediting requirements as they relate to National Patient Safety Goals and patient safety indicators.
• Experience with performance improvement and process improvement initiatives, strong knowledge of clinical operations, teamwork experience working cross-functionally throughout multiple disciplines required.
• Must possess optimistic personal outlook with high energy and motivational skills.
• Must have excellent interpersonal skills to build trust and rapport with all levels of staff and providers.
• Must be a flexible and effective connector and leader by influence and an ability and desire to work within team structure.
• Must have strong written and verbal communication skills.

Why Join University Health?

• Be part of a Top Workplace committed to serving the San Antonio community
• Work alongside leaders dedicated to quality, safety, and innovation
• Play a key role in advancing patient safety, Magnet excellence, and system-wide performance improvement
• Make a measurable impact on patient outcomes and care delivery

Make a Difference Where It Matters Most

If you are a collaborative leader with a passion for patient safety and a drive to influence meaningful change across a healthcare system, we invite you to apply and help shape the future of safe, high-quality care at University Health.