Director, Patient Safety

POSITION SUMMARY/RESPONSIBILITIES

Under the direction of the Senior Vice President, Chief Quality & Health Informatics Officer (SVPCQHIO), the Director of Patient Safety (DPS) has primary oversight of the University Health patient safety program.  The DPS functions as University Health’s primary resource for Patient Safety and leads efforts to develop and execute patient safety strategy and tactics.  The DPS communicates routinely with University Health staff and providers in the hospitals and ambulatory system to identify barriers to the delivery of safe patient care.  The DPS is responsible for ensuring that University Health meets all National Performance Goals (NPG) as outlined by The Joint Commission. The DPS also is primarily responsible for administering system patient safety surveys to staff and providers and communicating the findings of any survey to Senior University Health leadership. The DPS assists in maintaining Magnet status as well as all other System-level Quality and Safety goals and participatory events

EDUCATION/EXPERIENCE

Bachelor’s degree is required and a Master’s degree is preferred. Five or more years of relevant clinical and/or risk management experience are required, with background in the following areas preferred: direct patient care; patient safety program implementation and management; knowledge of State, Federal and accrediting requirements as they relate to National Performance Goals and patient safety indicators. Experience with performance improvement and process improvement initiatives, strong knowledge of clinical operations, teamwork experience working cross-functionally throughout multiple disciplines required.  Must possess optimistic personal outlook with high energy and motivational skills.  Must have excellent interpersonal skills to build trust and rapport with all levels of staff and providers.  Must be a flexible and effective connector and leader by influence and an ability and desire to work within team structure.  Must have strong written and verbal communication skills